Golf Experience Executive

Golf Experience Executive 

Jumeirah Golf Estates

Role Overview

We are delighted to share an excellent career opportunity to join the team at Jumeirah Golf Estates, home of the DP World Tour Championship as Golf Experience Executive.  The candidate will be responsible for overseeing the daily golf operations over our Greg Norman designed 36 Hole venue in a unique residential community.

Responsibilities

• Oversee the daily operations for the outside operations team, working closely with the Golf Experience Manager to exceed all Members & Guests expectations.
• Assist in training and supervising a team of 40 + colleagues for an improved golf experience.
• Deliver Corporate Golf Days and Signature Member Events.
• Maintain a Cart Fleet of 160 + Golf Carts
• Delivering a successful DP World Tour Championship
• Ensure the highest standards of customer service are always maintained and address any customer concerns or issues in a timely and professional manner.
• Deliver key customer service KPI’s in line with company Mission, Purpose and Values and set industry standards set by 59 Club and other international platforms.
• Stay current with industry trends and best practices to continuously improve the golf experience and operations.
• Act as a brand ambassador for the Jumeirah Golf Estates and Viya.
• Assists in developing and maintaining a club atmosphere that will enhance the club’s image and positively distinguish it from the competition.

This role offers an excellent opportunity for a trainee/ recently qualified professional looking to develop their career. You will have the chance to understand how the best Golf Operations in the Middle East are conducted whilst shadowing and learning from fellow operators across Dubai Golf and utilize some of the finest facilities in the U.A.E.

Key Attributes

• Passion for golf operations.
• Excellent organisational and communication skills.
• Friendly, approachable and professional manner.
• Ability to multitask in a busy Golf Operations environment.
• Strong customer service focus.
• Team player with a proactive attitude and willingness to contribute new ideas.

About you

·       Minimum of 2 years experience in golf operations

·       Strong understanding of golf industry trends, customer preferences, best practices, and a passion for the game.

·       Excellent organizational, communication, and interpersonal skills.

·       Proven ability to manage and motivate a team to deliver exceptional customer service.

Tagged as: Golf Operations, Internship