About the Candidate
Luke Butler
24, Grove Crescent • Worcester, Worcestershire, WR2 5HH
07341824652 • luke_butler@outlook.com
Education
Qualified PGA Professional (Graduated May 2024)
Bachelor’s of Business Administration, May 2015, Lincoln Memorial University, Harrogate, TN, USA
GPA: 3.94
Attended University on an Athletic Scholarship for Golf
BTEC Level 3 Sport (Performance and Excellence) June 2010, Hartpury College, Gloucester
Grade: Triple Distinction
Advanced Apprenticeship in Sporting Excellence (Golf AASE Scheme) June 2010, Hartpury College, Gloucester
Work Experience
Assistant Golf Professional and Junior Organiser, Bewdley Pines Golf Club (February 2017- Present)
· Solo working pro shop, operating till functions and cash up
· BRS booking with focus on customer service and on course dispute resolution
· Implementation of Golf Genius Tournament software
· Mediator for Seniors and Ladies Section of the Golf Club when need arose
· Oversee membership alongside Head Professional
· 3 years coaching experience, corporate, group and individual lessons
· Integral in junior coaching and development.
· Certified Mental Health First Aider (MHFAider)
· PGA Criteria compliant so up to date with England Golf Safeguarding and DBS
Deputy Store Manager, American Golf, Thurrock (September 2016-November 2016)
· Explored a management role within retail
· Customer service focused retailer
· Cash handling, closing and opening procedures
Sales Consultant, David Lloyd, Dartford (February 2016-September 2016)
· Integral part of a short staffed team, producing sales results
· Implementation of Challenger Sales Model
· Recipient of May’s Team Member of the Month
Sales Associate, The North Face, Bluewater Shopping Centre (October 2015-February 2016)
· Customer facing sales and service including telephone manner
· Structured process for the sale of technical outdoor products
· Cash handling, closing and opening procedures
Internship at Crater City Adventure Company (October 2014- May 2015)
· Attending Eastern Outdoor Reps Association (EORA), building retail contacts and researching product lines
· Customer facing sales and service including telephone manner
· Placed orders for new product lines
· Designed store floorplan with ArcMap
· Co-ordinating marketing through social media and local press
Golf Facility Employee, Lincoln Memorial University (January 2011 –May 2015)
· Customer facing sales and service including telephone manner
· Manual labour to maintain facility appearance
· Cash Handling, closing and opening procedures
Golf Shop Assistant, Ombersley Golf Club (2007-2010)
· Customer facing sales and service including telephone manner
· In store sales assistant selling , golfing repairs and booking tee times
· Cash Handling, closing and opening procedures
Honors and Activities
· President of Lincoln Memorial University Enactus (May 2013 – May 2015)
o Initiator of an energy audit project for local businesses, 2014.
o Project Manager “Lets can Hunger” initiative – January 2014- May 2014
o Grant writer for a labour and education alignment program (leap grant) in Tennessee
· President of the Student Athlete Advisory Committee (January 2013 – May 2015)
o Represented South Atlantic Conference (SAC)
o Student Leadership Conference presenter
o Volunteer for the Make-A-Wish Foundation
· Accreditation Council for Business Schools and Programs (ACBSP) Outstanding Student Leadership Award
· The Quality Enhancement Plan (QEP) Excellence in Writing and Information Literacy
· Alpha Chi National Honor Society
· Delta Mu Delta Mu Kappa Chapter- Business Honor Society
· Lincoln Ambassador Scholarship, requirement of 35 hours of community service a term
· Served on Lincoln Memorial University’s Environmental Quality Initiative Committee
· Served on Lincoln Memorial University’s Gender and Diversity Equity Board
· Dean’s list (May 2011- May 2015)
· Varsity Golf Team, Lincoln Memorial University
References
· Available upon request
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