Elsie-May Keller

About the Candidate

PROFILE

I have a lot of respect for the workplace, and I will gladly follow the rules and learn new skills that this job can offer me. I am a hardworking and trustworthy person and I get on with the task at hand.

I am very reliable and well-focused. I am also very confident in working in a new place, and I don’t shy away from any problem that may come my way. I am a punctual person, as I believe being on time is a form of respect. I am excited to learn new skills and I will stay very positive about the job. I also feel as if I have good communication skills and can work well with others.

EXPERIENCE

WEMOVE, home based.

Call center staff (June 2024- Present)

Working within this company allows me to work with people with many different difficulties that can affect there day to day lives. I speak to many people everyday helping to book them transport so they can still live a fulfilling life.

OVO, home based.

Account management (October 2023- May 2024)

This job has given me the opportunity to learn how to run my own schedule and work best with customers over many different forms of interactions. I have been able to work within a team to help manage the company the best and provide the best customer service.

EE, Bristol

Guide (June 2023-October 2023)

I have learnt many skills within this job, from direct sales to building customer relationships. It has also allowed me to work towards set goals each week. I have been able to build a better foundation within systems and understanding more financial queries.

Sainsbury’s, Gloucester + Bristol

Customer assistant (December 2021-November 2022)

I have been able to work more around stock and learn many new skills like code checking and understanding the importance of stock rotation. I have built great relationships with people I work with.

B&Q, Gloucester

Customer assistant (January 2021- December 2021)

This has given me the opportunity to work in a larger store and understand more about product knowledge to help me move forward in other jobs. It has helped me build customer rapport and thrive in customer sales.

Parton Manor School, Gloucester

I have done some work experience within this school working with my mother in a pre-school setting helping with a class of 28 students offering help and support as an early years supporter.

EDUCATION

CHOSEN HILL SCHOOL 2014-2019

English                                      5-4

Maths                                        6

Science                                     5-4

Health and social care         Merit

Music                                        5

Food technology                   Merit

Spanish                                     4

Gloucester college

Music and sound production level 3.    Merit

SKILLS

Microsoft office knowledge

Quick to learn new systems

Great customer service