Ben Cobbett

About the Candidate

Benjamin Cobbett

Tulse Hill SW” | 07495198241 | benjamin.t.cobbett@gmail.com
Summary

Reliable quality assurance expert with 8+ years of experience in project and people management. Skilled in commercial sales, effective communication, problem-solving, and adapting to diverse client needs. Currently a sole trader working on BT builds with experience in invisilight, EZ bend and Catenary Wire.

Experience
MDU Build                                                                                                                                          London, UK

Sole Trader                                                                                                                                    01/2025 – Present

·   Review building schematics and design installations of fibre optic cable runs.

·   Install and route fibre optic cables within MDUs, and catenary wire where needed as per industry standards.

·   Follow all relevant fire, health, and safety practices.

·   Seal any new holes made in risers, doors, windows and walls with fire safe resin.

·   Document test results and prepare reports for project records.

·   Coordinate efforts across cross-functional teams, including project managers, contractors, and technicians, to ensure seamless execution of fibre optic network installations, meeting project deadlines and quality standards.

G.Network Communications                                                                                                                London, UK

Field Based Coordinator                                                                                                                        09/2023 – 01/2025

·   Oversee works completed by contractors for quality assurance and safety in line with industry standards.

·   Identify areas of improvement and supervise revisions to future-proof works.

·   Conduct comprehensive surveys and assessments of residential areas to determine feasibility and plan for the installation of fibre optic networks for high-speed internet connectivity.

·   Collaborate closely with engineering and technical teams to gather accurate data, including existing infrastructure, access points, and potential obstacles, ensuring efficient and cost-effective network deployment.

·   Coordinate efforts across cross-functional teams, including project managers, contractors, and technicians, to ensure seamless execution of fibre optic network installations, meeting project deadlines and quality standards.

Fibre Surveyor                                                                                                                                   06/2021 – 09/2023

·   Utilized specialized surveying tools and equipment to measure distances, assess terrain, and identify optimal routes for fibre optic cable installation, considering factors such as property rights, regulations, and customer requirements.

·   Analysed survey data and produce detailed reports outlining recommended fibre optic network designs, including distribution points, equipment placement, and connectivity options, ensuring scalability and future expansion possibilities.

·   Communicated effectively with customers, addressing any concerns or questions regarding the fibre optic network installation process, timelines, and potential disruptions, fostering positive customer relationships.

·   Researched industry trends, technological advancements, and regulatory changes related to fibre optic network deployment, ensuring compliance with relevant standards and best practices.

·   Proactively identified and resolved potential challenges or obstacles during the surveying and planning phase, proposing innovative solutions to optimize network performance and customer satisfaction.

·   Maintained accurate records and documentation of survey findings, equipment used, and project progress, facilitating effective project management and future reference.

Gift of Kit                                                                                                                                     Chippenham, UK

Accounts Manager                                                                                                                         06/2019 – 06/2021

·   Performed detailed market research and basic analysis on prospect sports markets to identify opportunities for new business growth.

·   Oversaw and monitored multiple databases of 600 + orders.

·   Created comprehensive research reports for presentations to prospect partners and clients by CEO.

·   Resolved customer and partner queries through effective communication, providing step-by-step solutions.

Citizens Advice                                                                                                                                      Stroud, UK

Gateway Assessor                                                                                                                          10/2018 – 06/2020

·   Served as initial point of contact for consumer enquiries related to benefits and debts.

·   Oversaw communications between clients and external organisations, and provided advice regarding available resources and pathways for benefits disputes.

The Independent Group                                                                                                                       London, UK

Campaign Assistant                                                                                                                        05/2019 – 07/2019

·   Trained 10+ field canvassers to successfully support a leafleting and engagement campaign across the UK.

·   Facilitated smooth canvassing operations by methodically documenting and recording audience data.

·   Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends.

·   Handled the day-to-day running of canvassing, ensuring high levels of productivity and higher levels of public interaction.

Corin Group                                                                                                                                  Cirencester, UK

Customer Service Specialist                                                                                                            05/2018 – 10/2018

Ecotricity                                                                                                                                               Stroud, UK

Smart Operation Assistant                                                                                                              03/2017 – 10/2018

Self-Employed                                                                                                             UK, South Africa, and Spain

Professional Golfer                                                                                                                        10/2013 – 02/2017

Skills
·   Critical Thinking

·   Qualitative Research

·   Microsoft Office Suite

·   Front-of-House Customer Service

·   Data Confidentiality

·   Crisis Consultation

·   Problem-Solving

·   Time Management
Certifications
·         CNCI, COPT, SA002 & SA007 PIA Certification, Streetworks White Card SA020, N007.

·         Certified barista with experience preparing specialty coffee in a commercial setting.

Education
Western State Colorado University                                                                                                  Colorado, USA

Bachelor of Arts : Resort and Hospitality Management                                                                                          2012

·         Coursework in financial accounting, business operations, sales, and management.

Bethesda-Chevy Chase High School                                                                                                Maryland, USA

International Baccalaureate Diploma                                                                                                                   2007