About the Candidate
PROFESSIONAL PROFILE
Senior primary school leader with extensive experience in operational management, stakeholder engagement, and delivery of high-profile events within a fast-paced, high-accountability environment. Proven ability to coordinate complex logistics, lead cross-functional teams, and ensure seamless delivery of live events involving multiple stakeholders.
Experienced in managing end-to-end event planning, from initial coordination through to on-the-day execution and post-event communication. Strong background in client-style relationship management, working with parents, governors, external agencies, and community partners to deliver excellent outcomes and maintain long-term engagement.
Highly organised, detail-focused, and confident managing multiple priorities simultaneously while maintaining high standards of service delivery. Digitally proficient across MIS, CRM-style systems, and Microsoft/Google platforms.
Now seeking to transition into events and hospitality account management, bringing strong operational leadership, communication skills, and experience delivering complex live events in a customer-focused environment.
KEY SKILLS
· Event planning, coordination & live delivery
· Client and stakeholder relationship management
· Project and operations management
· High-pressure decision-making and problem solving
· CRM / MIS systems and data management
· Professional communication & presentations
· Team leadership and cross-functional coordination
· Microsoft Office & Google Workspace
· Compliance, safeguarding & risk management
· Multi-project workload management
PROFESSIONAL EXPERIENCE
Deputy Headteacher
Senior leadership role responsible for operational management, staff leadership, safeguarding, and delivery of whole-school events and stakeholder engagement.
Event Management & Operational Delivery:
– Led planning and delivery of large-scale school events including sports days, performances, parent evenings, open days, multiple day residential trips and external visits.
– Coordinated complex logistics including venues, staffing, schedules, risk assessments, and external suppliers.
– Managed live event operations, ensuring smooth delivery and rapid resolution of issues on the day.
– Ensured compliance with safeguarding, health & safety, and operational standards across all events.
Stakeholder & Client Relationship Management:
– Acted as key liaison for parents, governors, external agencies, and community partners.
– Managed expectations, resolved complaints, and maintained strong long-term relationships.
– Delivered clear and consistent communication across multiple stakeholder groups.
– Supported engagement and satisfaction through responsive, professional communication.
– Continuous gathering of feedback and applying this to evaluate and improve the service offered.
Administration, Data & Systems:
– Managed school MIS systems to track attendance, behaviour, attainment, and safeguarding data.
– Produced reports and presentations for senior leadership, governors, and external inspections.
– Maintained accurate records and ensured compliance with statutory requirements.
– Utilised Microsoft Office and Google Workspace for documentation, reporting, and communication workflows.
Leadership & Project Management:
– Led multiple concurrent priorities across leadership, safeguarding, teaching, professional development and operations.
– Coordinated staff teams to deliver school priorities and events effectively.
– Delegated tasks and managed timelines to ensure high-quality outcomes.
– Maintained attention to detail while working under pressure in a fast-paced environment.
Communication & Engagement:
– Produced high-quality written communications for parents, staff, governors, and external stakeholders.
– Delivered presentations and briefings to large audiences with clarity and professionalism.
– Supported school marketing and engagement activities including newsletters, social media platforms and event communications.
– Ensured consistent messaging across multiple channels.
Class Teacher & Middle Leadership Roles
Multiple Primary Schools, Cornwall | 2016 – 2023
Progressed through teaching roles with increasing leadership responsibility across curriculum, PE, humanities, and school operations.
Event & Enrichment Coordination
Coordinated sports fixtures, school competitions, enrichment activities, and external events
Managed PE budgets, external providers, and inter-school event scheduling
Organised school trips, residential visits, and educational experiences requiring detailed logistics planning
Delivered CPD and coordinated staff involvement in wider school events
Leadership & Curriculum Management
Led curriculum development in subjects including PE, History, Geography, and Design Technology
Monitored implementation, impact, and quality assurance across multiple subjects
Delivered staff training and coordinated cross-team improvement initiatives
Office Manager
Fix Auto Penzance | Apr 2015 – Aug 2015
Managed front-of-house operations including customer communication and service delivery
Coordinated scheduling of vehicle repairs, supplier orders, and operational workflows
Handled customer queries and complaints with a focus on resolution and satisfaction
Maintained accurate records and administrative systems
Cover Supervisor
Hayle Community School | Sep 2013 – Dec 2014
Delivered pre-planned lessons across KS3 and KS4
Managed behaviour and classroom operations in a dynamic environment
Adapted quickly to changing daily priorities and operational needs
Education
PGCE with QTS – Primary Education
Kernow Teaching School Alliance (in partnership with University of Exeter)
BSc (Hons) Sports Education – 2:1
University of Gloucestershire
A Levels: Psychology (B), PE (C), Human Biology (D)
GCSEs: Including Maths (A), Science (AA), ICT (A), English (B), PE (B), History (B)
ADDITIONAL EXPERIENCE
Organisation and delivery of school residential trips and educational visits. Trained Educational Visits Coordinator who has lead multiple large group, multi-day residential trips to London.
Coordination of extracurricular clubs, sports fixtures, and enrichment programmes.
Collaboration with external providers and agencies.
Involvement in school marketing, admissions events, and community engagement.
Avid golfer holding a current handicap of 6.
TECHNICAL SKILLS
Google Workspace (Docs, Sheets, Drive, Forms)
Microsoft Office (Word, Excel, PowerPoint)
Office 365 (Forms, Teams, SharePoint, OneDrive)
School MIS systems (SIMS)
Data tracking, reporting and communication systems
CAREER OBJECTIVE
To transition into a Golf Events & Hospitality Account Manager role, applying extensive experience in operational leadership, event coordination, stakeholder management, and high-pressure delivery to create outstanding client experiences and support successful event execution.
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