Fay Coles

About the Candidate

UBM

Operations Manager January 2015 – July 2017

• Led operational planning and delivery of multiple large-scale exhibitions and events across the UK and Europe, ensuring successful execution from concept through to breakdown.
• Managed event budgets, supplier contracts and resource allocation, ensuring projects were delivered within financial targets.
• Built and maintained relationships with venues, exhibitors, contractors and suppliers to ensure seamless event delivery and stakeholder satisfaction.
• Coordinated all operational logistics including venue requirements, exhibition builds, floorplans and onsite delivery.
• Led health and safety compliance across events, including risk assessments, fire risk assessments and contractor management.
• Managed and developed junior team members through coaching, performance reviews and development planning.
• Identified and implemented process improvements to enhance operational efficiency and customer experience.

Artexis-easyFairs May 2012 – January 2015

Operations Manager

Operations Executive

Reed Exhibitions June 2011 – May 2012

Operations Executive (Six month secondment with the Operations team)

Event Sales Co-ordinator

Essential Events July 2009 – August 2010 (1 year placement)

Operations Executive