Sam Fleck

About the Candidate

Ambitious and highly motivated International Golf Management student with a strong background in competitive golf, retail, and customer facing roles within the golf industry. Current university golf team captain, demonstrating leadership, discipline and commitment to performance improvement. Experienced in golf retail, custom fitting and launch monitor technology, with a proven ability to build rapport, understanding client needs and deliver high quality service. Aspiring PGA Professional with a strong work ethic, excellent communication skills and a clear long term commitment to coaching, player development and growing the game.

Golf & Industry Experience

Sales Assistant – Golf Lab

• Assisting customers with equipment selection using GCQuad launch monitor data
• Conducted basic custom fittings, adjusting lie, loft, shaft length adjustments and regripping
• Built strong customer relationships through professional service and product knowledge
• Supported merchandising, stock control and retail operations
• Developed strong understanding of equipment performance and fitting principles

Sales Assistant – American Golf

• Delivered one-to-one customer consultations in retail and fitting environments
• Assisted with indoor simulator based fittings using GCQuad
• Maintained high retail standards and customer satisfaction
• Developed confidence communicating golf equipment benefits to players of all abilities

Playing & Performance Background

• Competitive golfer with long term ambition to turn professional. Current HCP of 5.8 and progressively going down.
• Captain of University Golf Team
• Strong understanding of practice structure, performance discipline and competition preparation
• Actively engaged in fitness, strength training and personal performance development

Customer Service & Sales Experience

Car Sales Executive – Multiple Dealerships

• Delivered consultative, client focused sales experiences
• Developed advanced communication, listening and problem solving skills
• Managed high pressure environments while maintaining professionalism
• Built repeat business through trust, service quality and follow ups

Key Skills

• Customer communication and relationship building
• Coaching mindset and willingness to learn
• Golf equipment knowledge and custom fitting
• Professional standards and time management
• Leadership and teamwork
• Sales, retail and merchandising
• Adaptability and coachability

Education & Qualifications

• Golf operations
• Coaching foundations
• Sports marketing and business
• Golf facility management

Additional Information

• Full UK driving license
• Flexibility and availability to work weekends
• Physically fit and accustomed to long working hours
• Strong interest in coaching, player development and golf operations