Joshua O’Mullane

About the Candidate

Graduate teacher from Sydney Australia, who has since developed a passion for the golfing industry after working my first season as a Golf Guest Services Ambassador, at the Fairmont Banff Springs Golf Course in Banff, Canada. Worked with an incredible team at a amazing location in the Canadian Rockies, exposing myself to the daily operations and intricacies of operating a luxury golf resort. I would love to continue to develop my already strong guest facing skillset and experience, at other luxurious destinations around the world.

First Season Achievements:
– Nominated for Employee of the Month (July) after our team at the course scored the highest ever 59 Club (Golfing excellence audit) score received.
– Singled out in the audit as the best introductory experience to a golf course the auditor has ever received.
– Met with a handshake by the 59 Club Director of Operations after making “one hell of an impression” upon visiting our course after setting the highest guest experience audit ever received.
– Played a key role in our team reaching the number 1 ranking out of 503 course worldwide for Guest experience by the 59 Club.
– Single out by one of the Fairmont Banff Springs Regional Directors as the only staff member mentioned out of over 80 staff members as a ‘clear stand out’