About the Candidate
BEN ISAAC
45 popham close Tiverton ex16 4gb· 07597 491980
Benjamin.isaac2@icloud.com
A highly motivated pragmatic individual who has extensive customer service experience, and who is now seeking his next role. Driven to deliver exceptional service and goes beyond the expected.I am a very ambitious person who is hard working and strives to get the best results in everything I attempt. I will be fully committed to provide extremely high customer service and met all targets and goals set.
EXPERIENCE
2022-2024-
FREELANCE COACHING- VARIOUS TOURS
In 2022 I was took a short game coaching position with a challenge tour player being there full time coach which lasted the first four events before we both agreed it was more financially detrimental for him to have a full time coach and also would work better for myself to gain more clients on tours to start coaching instead of just the 1 person! Between 2022 and mid way through the season of 2024 I coached 15 challenge tour players and 7 clutch/ mini tour players along with multiple local pga regional players. This taught me time management and organisation skills and also taught me how to go out and advertise myself to get my own business.
2021-2022
TESCO DRIVER- CREDITON
Turning up to work on time, taking responsibility to check all food is loaded on the vans, being punctual to drop of food in time slots allocated, taking pride in working for Tesco and working for the company.
2021-2022
ASSISTANT GREENKEEPER- EXMINSTER GOLF CLUB
Relocated back to exminster after finding it hard to settle in at saunton, continued to take care of the course, open and close the club, maintain the range and set the golf course up
2021- 2021
ASSISTANT GREENKEEPER- SAUNTON GOLF CLUB
Taking care of the course, maintaining equipment on a regular morning check, course set ups for daily play, tournament preparations. Taking a key responsibility in making sure the golf course was championship worthy.
2020 – 2021
ASSISTANT GREEN KEEPER, EXMINSTER GOLF CLUB
Overseeing and ensuring maintenance of course
Equipment maintenance, general administrative duties, spraying and maintenance of grass seeds, opening the golf club up, duty of picking range balls up daily
2019 – 2020
BAR MANAGER, EXMINSTER GOLF CLUB
Stock management including ordering and cashflow
Event management including overseeing Weddings and other private functions
Customer management and complaint handling
Machine maintenance
Security and key holder responsibilities
2016 – 2019
PRO SHOP STAFF, EXMINSTER GOLF CLUB
Stock control
Customer service
Bespoke fittings
Advice to customers and dealing with enquiries
Liaising with Reps and ensuring we maximized our sales potential
Teaching
Junior academies
2013 – 2016
BUILDING LABOURER,
Ad-hoc labouring services on various building sites
EDUCATION
JULY 2013
BTEC SPORTS SCIENCE LEVEL 3, EXETER COLLEGE
Achieved a distinction. A significant focus was on Golf as I was a successful amateur playing for country and national teams
AUGUST 2011
GCSES, CHULMEIGH SCHOOL
Achieved 7 GCSES including Maths Grade B, English Grade B
SKILLS
● Customer service
● Experienced communicator and used to dealing with complex customers
● Attention to detail
● Driven
● Professional Golfer
GOLF CAREER
● Turned professional off a handicap of +3.4 on the old system
● Represented England on 3 occasions at junior level
● Played in the highest level events i.e British am, lytham trophy
● Represented and captained the south west team
● Represented Devon from the age of 11 till turning pro
● Won multiple county and regional events as a junior
● Hold two course records in Devon
ACTIVITIES
Having turned Professional as a golfer I have balanced the demands of a being a professional golfer with the requirements and demands of a job.
I have excelled in all my roles, gradually developing my skill set to ensure that I could step in and support my previous employer in any of the key roles.
I am highly experienced in dealing with customers and managing a team of staff, whilst taking pride in the fact that I was able to deal with complaints effectively, and resolve the majority of issues or at least satisfy the customer that we had acknowledged their concerns.
I am used to working to deadlines and can adapt effectively to new challenges. I am reliable and will always go beyond the expected.
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